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Potawatomi Hotel & Casino to begin phased reopening Monday

Casino will be open 9 a.m. to midnight daily

Potawatomi Hotel & Casino to begin phased reopening Monday

Casino will be open 9 a.m. to midnight daily

AS SOON AS GUESTS WALK THROUGH THE DOORS, THEY’LL HAVE THEIR TEMPERATURES CHECKED, AND ASKED A SERIES OF QUESTIONS TO MAKE SURE THEY HAVEN’T BEEN EXPOSED TO CORONAVIRUS. SAYS IT’S UNDER 100.4. >> GUESTS FOR NOW WILL HAVE TO WEAR FACE MASKS AND WON’T BE BE ALLOWED TO SMOKE. THEY’LL ALSO NOTICE THINGS LIKE NEW SIGNAGE, FLOOR MARKINGS, AND NEW PLEXIGLASS BARRIERS BETWEEN SLOT MACHINE >> WE HAVE TO ENSURE ANYBODY WHO IN THE DOOR REALIZES THAT IT IS SAFETY FIRST. >> RODNEY FERGUSON SAYS THE NEW SAFETY MEASURES, STAFF TRAININ , AND 30-DAY PPE SUPPLY COST POTAWATOMI A FEW MILLION. HE SAYS IN ADDITION TO NEEDING RESERVATION AND AN EXISTING FIRE KEEPER’S CLUB STATUS TO GET IN , THE CASINO WILL ONLY ALLOW 600 GUESTS MAX INSIDE AT A TIME. RESTAURANTS ARE TAKEOUT ONLY. AND IT’S JUST SLOTS FOR NOW >> NO TABLE GAMES. NO BINGO NO POKER. NO OFF-TRACK BETTING. YOU HAVE A THREE HOUR TIME PERIOD FOR YOU TO GAME. SO IF YOU COME IN AT 9:0 YOU WILL BE ABLE TO GAME FROM 9:00 UNTIL NOON. FROM NOON UNTIL 1:00, WE WILL SHUT DOWN, HAVE EVERYONE LEAVE, AND WIPE DOWN ALL THE MACHINES, CLEAN THE RESTROOMS. THEN AT 1:00, WE ARE ALLOWING THE SECOND SESSION TO COME IN. IT’S TO ALLOW US TO BE ABLE TO MANAGE THE CROWDS TO MAKE SURE THE PLACE STAY SANITIZED THROUGHOUT THE COURSE OF THE DAY. PATRICK: THAT WAS CAROLINE REINWALD REPOR
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Potawatomi Hotel & Casino to begin phased reopening Monday

Casino will be open 9 a.m. to midnight daily

Potawatomi Hotel and Casino will start to reopen Monday, but it will be done in phases.Continuing Coverage: Coronavirus in WisconsinPotawatomi will initiate a soft reopening at 9 a.m. Monday for invited guests only. The soft reopening will take place through Tuesday. Starting Wednesday, the property will open to existing Fire Keeper’s Club members only, accompanied by one guest, through an online reservation system available now on the property's website and downloadable app.Four three-hour reservation windows will be available to eligible guests daily.Only invited guests or those who have a reservation will be the allowed on property during this phased reopening. Potawatomi has made a lot of changes to keep people safe including the following; An online guest reservation system. Reduced hours of operation: The casino will be open from 9 a.m. to midnight daily. Limited capacity with a maximum of 600 guests at any time: This number adheres to the guideline of one guest per 250 square-feet of space suggested in the state of Wisconsin’s "Badger Bounce Back Plan." Limited gaming: Plexiglass divider panels have been added to slot machines to create a barrier between players. Table games, off-track betting, poker and bingo will remain closed. No smoking throughout the property until further notice. An outdoor smoking area will be available for guests. Requirement of face masks to be worn by guests and team members while in the building. Guests must bring and wear their own masks. Temperature scans will be required of guests and team members upon entry. Checks will be conducted with contactless thermometers. Anyone displaying a temperature of 100.4 degrees or higher will be rechecked with a secondary screening. Those confirmed to have a temperature of 100.4 degrees or higher will not be allowed entry. Installation of plexiglass divider panels at cashier windows, players club booths, restaurant host stands, hotel front desk and security desks. Increased frequency of cleaning and sanitizing in all public spaces with an emphasis on high-contact surfaces. Cleaning products and protocols will meet EPA guidelines and are approved for use against viruses, bacteria and other airborne and blood-borne pathogens. Limited dining options: No dine-in service; take-out service available at RuYi, Fire Pit Sports Bar & Grill and Canal Street Cafe. Limited hotel occupancy: Twenty-five percent of rooms will be available for guest stays. There will be no valet, spa, fitness center, retail or banquet services available during this first phase of reopening.Sign up for coronavirus email alerts from WISNGet breaking news alerts with the WISN 12 app.Follow us: Facebook | Twitter | Instagram | YouTube

Potawatomi Hotel and Casino will start to reopen Monday, but it will be done in phases.

Continuing Coverage: Coronavirus in Wisconsin

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Potawatomi will initiate a soft reopening at 9 a.m. Monday for invited guests only.

The soft reopening will take place through Tuesday.

Starting Wednesday, the property will open to existing Fire Keeper’s Club members only, accompanied by one guest, through an online reservation system available now on the property's website and downloadable app.

Four three-hour reservation windows will be available to eligible guests daily.

Only invited guests or those who have a reservation will be the allowed on property during this phased reopening.

Potawatomi has made a lot of changes to keep people safe including the following;

  • An online guest reservation system.
  • Reduced hours of operation: The casino will be open from 9 a.m. to midnight daily.
  • Limited capacity with a maximum of 600 guests at any time: This number adheres to the guideline of one guest per 250 square-feet of space suggested in the state of Wisconsin’s "Badger Bounce Back Plan."
  • Limited gaming: Plexiglass divider panels have been added to slot machines to create a barrier between players. Table games, off-track betting, poker and bingo will remain closed.
  • No smoking throughout the property until further notice. An outdoor smoking area will be available for guests.
  • Requirement of face masks to be worn by guests and team members while in the building. Guests must bring and wear their own masks.
  • Temperature scans will be required of guests and team members upon entry. Checks will be conducted with contactless thermometers. Anyone displaying a temperature of 100.4 degrees or higher will be rechecked with a secondary screening. Those confirmed to have a temperature of 100.4 degrees or higher will not be allowed entry.
  • Installation of plexiglass divider panels at cashier windows, players club booths, restaurant host stands, hotel front desk and security desks.
  • Increased frequency of cleaning and sanitizing in all public spaces with an emphasis on high-contact surfaces. Cleaning products and protocols will meet EPA guidelines and are approved for use against viruses, bacteria and other airborne and blood-borne pathogens.
  • Limited dining options: No dine-in service; take-out service available at RuYi, Fire Pit Sports Bar & Grill and Canal Street Cafe.
  • Limited hotel occupancy: Twenty-five percent of rooms will be available for guest stays. There will be no valet, spa, fitness center, retail or banquet services available during this first phase of reopening.

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