Nordstrom Closing Its Location In Annapolis Mall

ANNAPOLIS, MD — In 1901, Nordstrom opened as a shoe store in Seattle. After more than a century in business, the full-line fashion retailer will be permanently closing 16 of its stores, including the location at 1880 Annapolis Mall, Annapolis.

Nordstrom operates 378 stores in 40 states including 116 full-line stores, 247 discount Nordstrom Rack stores, three Jeffrey boutiques, two clearance stores, five Trunk Club clubhouses and five Nordstrom Local service hubs. Erik Nordstrom, chief executive officer of Nordstrom, Inc., indicated that the new coronavirus did play a role in the announced closures.

“We’ve been investing in our digital and physical capabilities to keep pace with rapidly changing customer expectations. The impact of COVID-19 is only accelerating the importance of these capabilities in serving customers,” said Nordstrom in a statement. “More than ever, we need to work with flexibility and speed. Our market strategy helps with both, bringing inventory closer to where customers live and work, allowing us to use our stores as fulfillment centers to get products to customers faster, and connecting digital and physical experiences with services like curbside pickup and returns.”

Nordstrom also is restructuring its regions, support roles and corporate organization, resulting in a cost savings of approximately $150 million.

As it reopens stores, Nordstrom is making the following updates to help keep customers and employees safe and healthy:

• Conducting health screenings for employees
• Providing face coverings for employees and customers
• Taking steps to allow for social distancing of six feet or more, including limiting the number of customers and employees in the store
• Increasing cleaning and sanitization
• Modifying the fitting room experience
• Continuing to offer contactless curbside services at full-line stores
• Altering hours of operation
• Pausing or adapting high-touch services and customer events
• Keeping tried on or returned merchandise off the sales floor for a period of time