This story is from May 29, 2020

Gujarat: Railways refunds Rs 1.42 crore in 2 days

Tickets worth Rs 1.42 crore were cancelled and refunds paid in two days, May 27 and 28, in the Ahmedabad division of Western Railway. As soon as the counters began operation, people queued up to get tickets cancelled.
Gujarat: Railways refunds Rs 1.42 crore in 2 days
AHMEDABAD: Tickets worth Rs 1.42 crore were cancelled and refunds paid in two days, May 27 and 28, in the Ahmedabad division of Western Railway. As soon as the counters began operation, people queued up to get tickets cancelled.
In the last two days, a total of 7,080 tickets were cancelled at counters across the Ahmedabad division.
The state has four divisions, Ahmedabad, Vadodara, Rajkot and Bhavnagar.

The Surat section falls in the Mumbai division. Refunds were issued for 22,662 passenger who were to travel on these 7,080 tickets.
The railways in Ahmedabad opened nine counters at Kalupur station and three at Sabarmati for cancellation of tickets.
Ramesh Patel, a resident of Nikol, had booked tickets for Jammu for May 15 and to return on May 25. He said, “We had to cancel our trip to Vaishno Devi. Now, when the counters opened, I decided to get the tickets cancelled as there were six to-and-fro third AC tickets. He said that he had booked the tickets at the end of February. The railways refunded the entire fare without any deduction.

Rupendra Sharma, a resident of Memnagar, says, “I had booked tickets for the first week of May to Delhi, but due to the lockdown the trains were cancelled and I had to rush to get it cancelled. I regret not using the online system. I was scared of using my debit card for the booking and had booked them through the counter. On Thursday, I got in line at 10.30am and could get the refund only after three hours.” Sharma said that he has decided that he will now book tickets online only.
Kirtan Patel, a resident of Satellite, said, “I was planning to go to Nainital, Corbett and Mussoorie and on return had plans to go to Mathura and Agra too. We six friends and our families had planned a trip together and had booked tickets in January for May 15. The lockdown forced us to cancel the trip. We had even booked taxis from Delhi.” He and three friends had come at Kalupur to cancel the tickets.
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About the Author
Himanshu Kaushik

Himanshu Kaushik is Senior Assistant Editor at The Times of India, Ahmedabad. He reports on Wildlife and state government. He takes special interest in reporting on wildlife, especially the lions of Gir. His likes listening to music.

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