Step inside the best hotel in America, a boutique hotel in Charleston with more than 3,300 5-star reviews on TripAdvisor

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The French Quarter Inn is located in Charleston's historic French Quarter. TripAdvisor
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Major cities like New York and Los Angeles may be known for their luxurious hotels, but the top-rated hotel in the US is far from these bustling hubs.

For the second year in a row, the best hotel in the US is the French Quarter Inn, a 50-room boutique hotel in Charleston, South Carolina, according to Tripadvisor's 2020 Travelers' Choice Awards.

The annual awards, which rank hotels, restaurants, and airlines around the world, are based on millions of Tripadvisor reviews and ratings that were collected in 2019, prior to the coronavirus pandemic.

The French Quarter Inn has 3,338 five-star reviews on Tripadvisor — out of 3,654 total reviews.

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"The hotel itself is a wonderful combination of charm and opulence without any stuffiness," one reviewer wrote in December 2019. "Perfect for a romantic getaway, a girls weekend, or a family vacation. ... As soon as you enter the hotel you feel like royalty ascending the beautiful grand staircase to the warm and open lobby."

During the pandemic, the French Quarter Inn is operating at full capacity and starting rates range from $239 to $799 depending on the type of room or suite.

Take a look inside the top-rated US hotel on Tripadvisor.

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Tripadvisor's 2020 Travelers' Choice Awards just came out, and The French Quarter Inn in Charleston, Carolina, has been named the best hotel in the US for the second year in a row.

1   French quarter inn exterior
Tripadvisor

The annual awards, which rank hotels, restaurants, and airlines around the world, are based on millions of Tripadvisor reviews and ratings that were collected in 2019, prior to the coronavirus pandemic.

In 2019, the French Quarter Inn was rated both the best hotel in the US and the sixth-best hotel in the world.

The hotel has 3,338 five-star reviews on Tripadvisor — out of 3,654 total reviews.

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Even before being named the country's best hotel by TripAdvisor in 2020, The French Quarter Inn had already racked up a bevy of awards and accolades.

French Quarter Inn
French Quarter Inn

Last year, in addition to its TripAdvisor accolades, the French Quarter Inn took the top spot for Charleston hotels in Condé Nast Traveler's Reader's Choice Awards.

In 2018, Travel + Leisure named the French Quarter Inn the third-best hotel in Charleston. That same year, U.S. News & World Report ranked it among the best hotels in the US.

The hotel is also a AAA four-diamond award winner, the second-highest ranking for luxury hotels in the US, Canada, Mexico, and the Caribbean.

During the coronavirus pandemic, the French Quarter Inn is operating at full capacity and following cleanliness and safety guidelines from the the CDC, the American Hotel and Lodging Association, and the South Carolina Restaurant and Lodging Association.

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The French Quarter Inn is located in the heart of Charleston's historic French Quarter.

French_Quarter_Inn map
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The French Quarter is known for its cobblestone streets, churches, and art galleries.

charleston french quarter
Getty Images/SeanPavonePhoto

The neighborhood was named for the French Huguenots and merchants who lived in that part of the city in the early 1700s.

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When stepping into the The French Quarter Inn, guests find themselves in an elegant lobby.

French Quarter Inn
lobby front desk French Quarter Inn

The hotel's website says its aim is to make guests feel like they're "visiting the gracious Charleston home of a charming Southern friend."

The lobby seating area offers comfortable seating and a fireplace. Guests are offered Champagne upon check-in.

French Quarter Inn
lobby wine cheese French Quarter Inn

Source: French Quarter Inn

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The French Quarter Inn has 50 rooms and suites.

French Quarter Inn
French Quarter Inn

Rates start at $239 per night for a traditional queen room, pictured above.

Each guest room comes with a sound machine, and a pillow menu is available upon request.

The king junior suites come with a king-size bed and a sitting area with a full-size sofa bed.

French Quarter Inn
French Quarter Inn

Source: French Quarter Inn

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The most luxurious suite, the Deluxe Market View Terrace Suite, comes with a fireplace and a private terrace overlooking the open-air Charleston City Market.

French Quarter Inn Terrace Suite
French Quarter Inn

Source: French Quarter Inn

The suite's spacious marble bathroom comes with a soaking tub ...

French Quarter Inn
French Quarter Inn

Source: French Quarter Inn

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... and separate walk-in shower.

French Quarter Inn
French Quarter Inn

Rates for the Terrace Suite start at $799 per night.

For every room and suite, the hotel offers an evening turndown service, complete with waffle-weave robes and a "Charleston sweet treat," per the website.

French Quarter Inn
French Quarter Inn

Source: French Quarter Inn

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The hotel looks out over St. Philip's Church, which was founded in 1680.

French Quarter Inn
French Quarter Inn

Source: St. Philip's Church

The hotel has a spacious shared terrace.

French quarter inn
Tripadvisor
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Guests can check out bicycles to cruise around Charleston or take a ride around the historic neighborhood in a horse-drawn carriage.

French Quarter Inn
French Quarter Inn
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