Call centre software provider Noetica has doubled the size of its Durham office and opened a new regional training centre in response to growing demand in the North of England and Scotland.
The company's new larger premises at City West Business Park are home a growing team of software engineers, technical support staff, and infrastructure and client services functions.
It also houses a training centre, meeting room facilities and recreational area.
Managing director Steven Brooks said: "This latest phase of Noetica’s expansion follows significant growth at our head office at the Hop Exchange next to London’s Borough Market.
"Since we opened the Durham office in late 2016 we have seen an increase in demand from contact centre operations in the North, attracted not only by our products, solutions and expertise, but also by our presence right on their doorstep
"There is close collaboration between senior management, client services department and the research and development teams in London and Durham, ensuring we have a reach that extends across the UK."