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Iowa Concern hotline sees spike after flooding in SW Iowa

Iowa Concern hotline sees spike after flooding in SW Iowa
11:44:02 "WE HAVE SEEN QUITE AN INCREASE IN CALLS." Tammy Jacobs and her team at the Iowa Concern hotline are getting hundreds of calls from Iowans affected by the floods in southwest part of the state. 11:43:47 "THERE'S A LOT OF CONFUSION ON WHICH COUNTY GOT ON WHICH COUNTY GOT APPROPRIATED FOR WHICH KIND OF DISASTER. AND HOW THEY NEED TO FILE WITH THE STATE OR FEDERAL GOVERNMENT. BUT THEY ARE A SERVICE PROVIDER AND OFFER LEGAL ADVICE AND COUNSELING, BUT ALSO TRAIN THE STAFF TO THE EXPERTS ON WHO TO TALK TO AFTER A DISASTER. BUT -- A REQUEST AT FIRST, YOUR ADRENALINE GOES -- -- HE SUGGESTS TO ASSESS YOUR SPECIFIC SITUATION. ONE THING WE SEE, PEOPLE RUSH BACK IN AND NOT LET THINGS DRY OUT, WHICH IS GOING TO CAUSE PROBLEMS DOWN THE ROAD. >> THE HOTLINE IS AVAILABLE FOR ANYONE IN I WILL, BUT IF YOU KNOW SOMEONE EFFECTED BY THE FLOODING, THEY CAN C
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Iowa Concern hotline sees spike after flooding in SW Iowa
Neighbors are rallying to help each other in flood-ravaged communities in southwestern Iowa, but sometimes after a disaster, you need legal advice, want to get counseling or talk finances with an expert.That’s where the Iowa Concern hotline comes in. “We have seen quite an increase in calls," said Tammy Jacobs, with the Iowa Concern, whose team is receiving hundreds of calls from Iowans affected by the floods."There's a lot of confusion on which county got appropriated for which kind of disaster, so we work with that person to know what their resources are and how they need to file for assistance through the state and federal government," Jacobs said.The Iowa Concern hotline is a service provided by the Iowa State University Extension and Outreach office. They offer legal advice and counseling but also train their staff members to be experts on helping people navigate who to talk to about what after a disaster."At first when a disaster happens, there's adrenaline going, and then once things calm down and slow down … then their stress level increases and they just need somebody to talk to," Jacobs said.One of the biggest pieces of advice Jacobs and her staff push is to not immediately rebuild. While that may be your instinct after disaster, she suggests taking a bit of time to learn your options, the funding available and assess your specific situation."One of the things we see is people wanting to rush back in, fix things up, not letting things dry out, which is going to cause problems down the road," Jacobs said.The Iowa Concern hotline is available for anyone in Iowa, but if you know someone affected by the floods looking for help or is in need of counseling, they can call 1-800-447-1985. Staff is available 24/7.

Neighbors are rallying to help each other in flood-ravaged communities in southwestern Iowa, but sometimes after a disaster, you need legal advice, want to get counseling or talk finances with an expert.

That’s where the Iowa Concern hotline comes in. “We have seen quite an increase in calls," said Tammy Jacobs, with the Iowa Concern, whose team is receiving hundreds of calls from Iowans affected by the floods.

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"There's a lot of confusion on which county got appropriated for which kind of disaster, so we work with that person to know what their resources are and how they need to file for assistance through the state and federal government," Jacobs said.

KCCI-TV

The Iowa Concern hotline is a service provided by the Iowa State University Extension and Outreach office. They offer legal advice and counseling but also train their staff members to be experts on helping people navigate who to talk to about what after a disaster.

"At first when a disaster happens, there's adrenaline going, and then once things calm down and slow down … then their stress level increases and they just need somebody to talk to," Jacobs said.

One of the biggest pieces of advice Jacobs and her staff push is to not immediately rebuild. While that may be your instinct after disaster, she suggests taking a bit of time to learn your options, the funding available and assess your specific situation.

"One of the things we see is people wanting to rush back in, fix things up, not letting things dry out, which is going to cause problems down the road," Jacobs said.

KCCI-TV

The Iowa Concern hotline is available for anyone in Iowa, but if you know someone affected by the floods looking for help or is in need of counseling, they can call 1-800-447-1985. Staff is available 24/7.