A content moderator contracted to work for Facebook died after having a heart attack at his desk while under “unworldly” pressure, it is claimed.
Keith Utley, a 42-year-old father of two, was wheeled out of a squalid office by paramedics during a night shift in March as one colleague prayed in tongues and others continued to moderate posts, according to workers who broke non-disclosure agreements.
Details of Mr Utley’s death were among the revelations from three former Facebook moderators regarding conditions at Cognizant, a company in Tampa, Florida, contracted to review posts for possible removal.
Speaking to The Verge, a technology news network, the former moderators described “sweatshop” conditions where they were paid $15 an hour to review posts that included child abuse images and