Jackson-Madison Co. General Hospital confirms ‘electronic systems’ issue

JACKSON, Tenn. — West Tennessee Healthcare confirmed a temporary interruption in electronic systems Thursday.

Officials say they implemented “downtime procedures” as a result of the interruption.

Hospital officials say patient care systems were functioning properly by about 4:15 p.m. Thursday.

West Tennessee Healthcare released a statement saying, in part:

“We have experienced an interruption in some of our electronic systems today. Downtime procedures have been implemented. Patient care and safety is a priority at all times. Staff are regularly trained and policies and procedures are in place to ensure continuity of care when technology is not available. We are currently investigating the cause of the interruption, and we will provide additional information as soon as possible.”

Officials are investigating the cause of the interruption.

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