Comcast closing its only Vermont call center

(WCAX)
Published: Jul. 18, 2019 at 11:59 PM EDT
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Comcast's only call center in Vermont is laying off 35 people.

A statement from the company Thursday said it's consolidating its Vermont and Enfield, Connecticut, call centers.

Employees have the choice of taking a severance package, transferring to Enfield, transitioning to a new position or continuing to do their job virtually from home.

One of the 35 employees at the Vermont call center told WCAX News most workers there will not take another job with Comcast. The virtual jobs will most likely have split shifts and they will have to work weekends. Employees have a few weeks to make their decision.

Many consumers are still using Comcast for internet access, but the Philadelphia-based company continues to hemorrhage TV subscribers to online services like Netflix.

The center closes Oct. 11.