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Text to 911 now available across Maine

cellphone 911
cellphone 911
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Text to 911 now available across Maine
Text to 911 is now available across Maine, the Maine Public Utilities Commission announced Friday.The service allows a person to send a short text message to a 911 answering point.The PUC said texting 911 should only be used when a voice call cannot be made."Citizens and visitors throughout Maine can send a short text message to 911 in an emergency," the PUC said in a news release. "Text-to-911 is intended primarily for use in two emergency scenarios: for those individuals who are deaf or hard of hearing or speech impaired, and for those unable to make a voice call, for example during a medical emergency that renders the person incapable of speech, or in the instance of a home invasion or abduction."A text message to 911 will not provide a person's location, the PUC said. "Providing location information and the nature of the emergency in the first text message is imperative, since the 911 PSAPs will not receive the location of the cell phone," the PUC said. "Text abbreviations or slang should never be used so that the intent of the dialogue can be as clear as possible."

Text to 911 is now available across Maine, the Maine Public Utilities Commission announced Friday.

The service allows a person to send a short text message to a 911 answering point.

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The PUC said texting 911 should only be used when a voice call cannot be made.

"Citizens and visitors throughout Maine can send a short text message to 911 in an emergency," the PUC said in a news release. "Text-to-911 is intended primarily for use in two emergency scenarios: for those individuals who are deaf or hard of hearing or speech impaired, and for those unable to make a voice call, for example during a medical emergency that renders the person incapable of speech, or in the instance of a home invasion or abduction."

A text message to 911 will not provide a person's location, the PUC said.

"Providing location information and the nature of the emergency in the first text message is imperative, since the 911 PSAPs will not receive the location of the cell phone," the PUC said. "Text abbreviations or slang should never be used so that the intent of the dialogue can be as clear as possible."